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Mark Allen

Aftersales Manager, Stoke Audi

"We introduced the suggestive selling concept into our business two years ago. It quickly became clear that the process intentionally focused on both the team members and our customers.

After an initial consultation, we introduced additional profit streams and then developed the skill of our advisers to improve their confidence when offering additional products and services. Since inception of the concept, we have sold £145,000 worth of products that would have previously not been sold."

  • Mark Allen

    Aftersales Manager, Stoke Audi

    "We introduced the suggestive selling concept into our business two years ago. It quickly became clear that the process intentionally focused on both the team members and our customers.

    After an initial consultation, we introduced additional profit streams and then developed the skill of our advisers to improve their confidence when offering additional products and services. Since inception of the concept, we have sold £145,000 worth of products that would have previously not been sold."

  • Joel Combes

    Sales and Marketing Director, Lawgistics Ltd

    "We have actively promoted Profit Box to our clients and have nothing but good feedback. The sales workshops have helped clients change small steps in their sales processes to gain big results and recognise the true potential of their business"

  • Caroline Davies

    National Training Manager, MapfreAbraxas

    "MapfreAbraxas have used the services of Nick Horton for many years and we have always been more than pleased with the training provided.
    Nick goes out of his way to ensure that the training is relevant to our business and meets our needs perfectly. The staff who have attended the workshops have always left highly motivated and many of the ideas suggested have been implemented with great success into our business processes.
    The training itself is always well paced and interactive to ensure that delegates get maximum benefit."

  • Neil Rudge

    Operations Director, T.G. Holdcroft

    "I recognised that we had sizeable untapped profits within our organisation. I also knew that introducing a new concept into our 15 site operation was not going to be without its challenges. We introduced the suggestive selling skills three years ago and have seen progressive growth ever since. Very few service receptionists think of themselves as sales people and we had some internal challenges as we developed our new culture. I must say that the focus and effort has proved worthwhile as the suggestive selling system has delivered significant dividends to our business. Not only is the system now running on rails but it is generating £150,000 worth of sales each year on an almost auto-pilot function. I wholeheartedly recommend the suggestive selling principle to any organisation that is looking to upsell their way to incremental profits"

  • Duncan Sands

    Group Operations Director, Parkway Volkswagen

    "I have been in this industry for many years now and have quite sincerely never met anybody like Nick. His training is without question the most enjoyable, engaging, thought provoking and commercially rewarding, I have ever seen. The reason for this isn’t just that Nick has a unique ability to deliver on the day – that’s rare but a given here. The real reason sits in the meticulous preparation that Nick puts in. This starts from him understanding exactly what we are trying to achieve; goes on to meeting with us again and again to ‘check and test’ - through to him designing and delivering the best group training sessions I have ever witnessed.
    The feedback from our teams has been, without exception, stunning – with staff of all levels of seniority and experience feeling a genuine warmth to Nick (and Caroline) on the day. This is vital when we see their attendance as part of a broader programme, rather than a series of one offs. The real proof of success however comes through results – and we can evidence hard, genuine performance improvements – whether they be from Sales Executives, Technicians, Service Advisors or Line Managers.
    Nick and Caroline are now just an extension of our business, with regular contact, regular progress updates and a constant refining of what is needed to keep developing our people. It doesn’t stop. Which is right!"

  • Nancy Rignall

    Managing Director, Prospecting Dynamics

    "I have seen the benefit of training delivered by Nick Horton over many years, within dealership, then with my very experienced account management team, and now within Prospecting Dynamics. Profit Box tailor the training to the exact needs of the business and deliver it in the way that gets the absolute best out of each individual involved. My team always return from training highly motivated and raring to go! If you are looking to maximise the return on your investment in training, I would highly recommend Nick and the team at Profit Box"

  • Alan Margolis

    Founder & CEO, Corporate Association for Professional Development

    "Great presentation. All very useful information to put into use straight away. A gold medal for Nick!"

  • Sean Booth

    Managing Director, Parkway Volkswagen

    "Since embarking on the use of Video1st, in both our workshops and sales environments, it became apparent that we needed to train everyone in how to get the best out of the new system, to give us a competitive edge against our competition and give confidence to the people creating the videos.
    I have to say the quality of the training provided by Profit Box was excellent and the feedback from all who attended was extremely positive. The course material was spot on and tailored to our specific requirements in all aspects, since the training the improvement in quality of videos being produced has been remarkable."